Return Policy
Best Source Return and Refund Policies
Refund Policy
Refunds are processed within 7 days from the date of delivery of the parcel.
Return Policy
Return Process:
Submit Return Request to RMA Service Department
RMA Service Department Validates Request
Obtain RMA Code
Complete RMA Form
Attach RMA Form to Return Item
Ship the Package with RMA Form Included
Refund Process Initiated within 7 days of Package Receipt
Conditions for Return or Replacement:
We accept returns or replacements of products under the following conditions:
Product Defects: If there are any issues with the product, such as quantity discrepancies, wrong item delivery, or visible external defects like breakage or rust, we acknowledge such problems.
Shipping Issues: In case of shipping damage, insufficient, or incorrect items received in the package, please notify us within 7 business days from the product delivery date.
Quality Concerns: If a customer does not raise quality objections within 30 days, we assume the product meets the required standards by default.
Acceptance of returns or replacements is at our discretion.
Non-Compensable Circumstances:
We do not provide compensation for losses due to the following reasons:
Social or Business Damage: Loss of business profits, business interruption, information loss, financial loss, personal injury, and associated recovery costs.
Inaccurate Information: While we strive to provide accurate product information, we do not guarantee the accuracy of product descriptions and specifications.
Transit Returns and Refunds:
No refunds or returns are allowed for products in transit. Please ensure to inspect and report any issues with the delivered products promptly.
Contact Us
If you have any questions or require assistance regarding returns or refunds, please contact our customer support team. Thank you for choosing Best Source.